Licensed Independent Insurance Brokers, 31+ StatesCall us today: 863-270-9820
Call us today 863-270-9820
MIG Employee Benefits
About · How we work

How we work

A written process from first call to renewal, one team throughout, and response times we keep.

Our commitments

Four things you can count on

Same-day response

New inquiries get a response the same business day.

Written review in 5 business days

Send your renewal and plan details, and our written review arrives within 5 business days of receiving them.

Pay in writing

Our services and compensation, in writing, before you sign. How we’re paid.

Your OK first

We never contact your carrier or current broker without your permission.

The process

From first call to renewal

1. Discovery call

Your goals, budget, headcount, states, current plan and renewal date. We confirm which market rules apply to your state and size.

2. Data request

Your renewal, plan summaries and a census. Anything with employee details goes through a secure link, not email.

3. Market and model

We take your plan to the leading available carriers and, when your size supports it, to level-funded and self-funded partners.

4. Proposal and decision

A side-by-side proposal with our recommendation, reviewed with you in a decision meeting.

5. Implementation

Applications, enrollment support, employee communication and a check of the first invoice and ID cards.

6. Year-round service and renewal

Claim and billing help through the year, compliance dates on a calendar, and a renewal review months before each renewal.

Who does what

Who handles each part of your plan

WhoWhat they handle
Our licensed teamStrategy, marketing, proposals, enrollment support, claim and billing escalation, renewal reviews and your compliance calendar
Insurance carriersUnderwriting, claims payment, ID cards, plan summaries and, for insured plans, many required notices
Specialist partnersThird-party administration and stop-loss for self-funded plans, ICHRA administration, enrollment technology and compliance filings, when your plan needs them
Your companyPlan decisions as the plan sponsor, payroll deductions, eligibility updates and distributing notices to employees
How we work FAQ

Common questions

Who will we work with?

Our licensed team, with a clear point of contact for your account and direct access to the people doing the work. You will not be handed to a call center.

What happens after we sign?

We confirm your effective date and enrollment plan, support your employees through enrollment, check the first invoice and ID cards, and then schedule your renewal review months before it is due.

How do you handle claim problems?

Tell us what happened and share the explanation of benefits. We work it with the carrier or administrator until it is resolved and keep you updated along the way.

Do you run open enrollment meetings?

Yes. We run virtual meetings and give employees a plain-English benefits guide. On-site meetings can be arranged for larger groups.

Start with your renewal

See the process on your own plan

Send us your renewal. Within 5 business days of receiving it, you get a written review and a clear next step.

✓ No broker fee✓ Licensed in 31+ states✓ Real brokers, not a call center